Having an Obigo expert on-site is invaluable when it comes to fast troubleshooting, solution discussions, performance tuning or when issues arise only in a certain network environment. Having an expert on-site also ensures that analysis, deployment and testing are performed on the real target environment.

Obigo understands that some problems are best solved on-site; hence, we offer on-site services (SWAT services) so that we may assist you with customisation and/or integration issues. Or, we can provide you with fast troubleshooting during critical phases, such as the acceptance test phase. 

SWAT - Software Analysis Team

SWAT, Software Analysis Team, is a group of senior software engineers within Obigo, mainly focusing on customer services. The team cooperates to solve your issues with one engineer on-site - gathering info, analysing, reproducing errors on target and performing tests on target - using the back-office team to solve the problems.

Each member of SWAT is a senior engineer with extensive experience in embedded systems development and unique expertise in one or several Obigo products.

SWAT services benefits

Analysis, deployment and test can be performed on target
Fast troubleshooting
Short pull-out time
The SWAT approach ensures that the adequate expert solves your issues